A global leader in enterprise IT operations, service management, automation, and AIOps, serving more than 10,000 organizations worldwide across financial services, telecom, healthcare, retail, and government sectors, embarked on a transformative journey. With approximately 6,500 employees and an annual revenue of $2.3B, this enterprise software powerhouse drives mission-critical IT transformation for large enterprises.
Client: A global leader in enterprise IT operations and service management solutions
Industry: Enterprise Software & IT Service Management
Size: ~6,500 employees
Annual Revenue: ~$2.3B USD
Customer Base: 10,000+ organizations worldwide
Account types: IT operations management, service management, automation, and AIOps platforms
Location: Global operations spanning 30+ countries, serving clients across financial services, telecom, healthcare, retail, and government sectors
The organization’s Multicloud roadmap demanded a modern, high-performance infrastructure for its database-intensive Helix workloads. As part of its multi-cloud strategy, the team faced several critical challenges:
| Pain Point | Everyday Reality |
| Performance limitations | Performance limitations on existing cloud platforms for database-intensive Helix workloads. |
| high-performance, low-latency database engine | Need for a high-performance, low-latency database engine to support real-time ITSM, ITOM, and AIOps operations. |
| Global deployment and data residency requirements | Global deployment and data residency requirements require a cloud platform with broad regional coverage. |
| Reduce operational costs | For development and QA teams during product certification cycles. |
| Feasibility of migrating Postgres SQL and MS SQL Server workloads to Oracle Database | Requirement to validate the feasibility of migrating Postgres SQL and MS SQL Server workloads to Oracle Database, supporting strategic platform expansion. |
As part of Oracle Cloud Engineering solutions, Quantisage’s technical solutions lead partnered with the client to execute a comprehensive Proof of Concept for OCI Exadata Cloud Service (ExaCS), validating performance, scalability, and migration viability.
Key actions included:
The collaboration resulted in measurable improvements that directly shaped client’s cloud strategy:
“Quantisage’s technical lead played an instrumental role in validating our move to Oracle Cloud Infrastructure. Their Postgres SQL and SQL Server migration expertise, combined with deep Oracle Exadata knowledge, helped us accelerate our Multicloud strategy and significantly enhance the performance of Helix. The results exceeded our expectations and strengthened our confidence in OCI as a strategic platform.”
— Senior Director, Helix Engineering
We have the experience, knowledge, and flexibility to help you with business transformation, hybrid workplace strategy, technology implementation and adoption, and more.