18 Country Oracle Cloud Rollout for a MedTech Leader with GxP Compliance

Client knew that to scale efficiently, they had to eliminate fragmented systems and manual workarounds that slowed our business down. Their vision was to unify finance and operations across all regions on a modern cloud ERP platform across 18 countries—something scalable, integrated, and built to grow with us. This transformation was essential to support innovation and agility across their global footprint.

Client: Ophthalmic Medical Technology & Pharmaceuticals
Industry: MedTech
Size: 1000 employees

Location: California

Challenges:

Client needed one global, cloud-based ERP that could scale without adding headcount, unify finance & supply chain data, and deliver real-time insight to executives and plant managers alike.

11 separate finance & supply-chain apps	Every month-end close required 10+ spreadsheets and 3 days of data wrangling before numbers could even be validated.
No single source of truth	Inventory, orders, and cash positions never matched; planners spent 6 hrs/week reconciling one product line alone.
Manual, email-driven workflows	A simple supplier change needed 14 manual touches and averaged 12 business days to appear on a purchase order.
Lean staff, fast growth	Revenues were climbing 30 % YoY, yet IT headcount had grown only 5 %; there was no appetite for another on-prem upgrade cycle.

Action:

Over an 18-month, two-phase “big-bang” rollout the team replaced the legacy landscape with a single Oracle Cloud platform:

Phase 1 (Months 1-9) – Foundation
- Deployed HCM & Finance to 18 countries in six languages.
- Migrated 24 M historical transactions and harmonized 5 charts of accounts into one global COA.
Phase 2 (Months 10-18) – Operations
- Switched on PIM/PDH, Supply Chain, Planning, and Manufacturing across 3 plants and 10 distribution hubs.
- Retired Expandable and 9 peripheral tools, eliminating $1.2 M/year in license and support costs.
- Executed 50 data-conversion objects (items, BOMs, routings, suppliers, open orders, etc.).
- Embedded “modern best practices” for procure-to-pay, production planning, and quality—complete with mobile barcode scanning and IoT shop-floor feeds.
Enablement & Governance
- Trained 430 users through virtual “day-in-the-life” sessions and published 67 bite-sized video SOPs.
- Set up a data-governance council and real-time executive dashboards powered by Oracle Analytics Cloud.

Results:

Before and After Cloud Implementation across 18 Countries via Global Rollout

KPI	Before	After	Benefit
Month-end close	9.5 days	5.5 days	↓ 42 % cycle time; books close before the next production run starts
PO cycle time (RFQ → PO)	12 days	4 days	↓ 67 % faster supplier onboarding
Inventory accuracy	92 %	98 %	Shrinkage cut in half; $3.4 M freed cash
Manual spreadsheet effort	300 hrs / month	80 hrs / month	↓ 73 %—team now focuses on analysis
Legacy-system spend	$1.9 M / yr	$0.7 M / yr	$1.2 M annual savings
Year-on-year revenue growth support	Constrained by systems	+31 % YoY sustained without extra FTEs

Client Testimonial

“With one cloud platform we finally have live visibility from purchase order to patient delivery. Our finance team isn’t buried in spreadsheets, and operations can adjust production in real time. It’s a huge step forward for efficiency and scale.”

— IT Director

“We knew that to scale efficiently, we had to eliminate fragmented systems and manual workarounds that slowed our business down. Our vision was to unify finance and operations across all regions on a modern cloud ERP platform—something scalable, integrated, and built to grow with us. This transformation was essential to support innovation and agility across our global footprint.”

— Finance Director

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